Charley Zhao

Fintech Product, Strategy & Operations · MBA Candidate · Berkeley Haas '27

Experience

Deloitte Consulting San Francisco, CA · Pittsburgh, PA
2021 – 2025
Senior Consultant
Strategy & Transactions · 2025
PREVIOUS
  • Led enterprise platform migration across 8 business units for 1,900+ automated workflows, building executive dashboards and weekly ops reviews that reduced operational complexity by 20%
  • Drove competitive positioning for 20+ banking technology pursuits ($500K-$25M+ deal sizes), evaluating enterprise fintech software platforms and synthesizing customer pain points into differentiated value propositions for prospective clients
  • Designed operating model for Deloitte's account leadership function, partnering with 40+ senior leaders across Audit, Advisory, Consulting, and Tax to define scalable frameworks for portfolio growth and succession planning
Strategic Planning Program Management KPI Framework Development Market & Competitive Analysis
Consultant
Strategy & Analytics · 2023 – 2025
PREVIOUS
  • Developed performance reporting for banking transformation program involving 120+ stakeholders, defining KPIs across delivery and risk dimensions to increase executive visibility, triage blockers, and maintain velocity
  • Designed testing optimization initiative with quantified business case, building weekly dashboards tracking QA efficiency metrics across 7 workstreams and quantifying $3.2M in cost avoidance to secure C-suite buy-in
  • Built go-live readiness playbook for business-critical platform cutover, creating runbooks and rollout checklists enabling zero-downtime migration serving 1M+ customers
  • Coordinated governance across 20+ Audit, Risk, Compliance, and engineering stakeholders, establishing decision forums and escalation paths to align regulatory requirements with program execution
  • Co-authored digital banking whitepaper defining strategic imperatives for next-generation platforms, synthesizing market and trend analysis to forecast banking industry evolution
  • Architected long-term technology roadmap for microservices transformation, facilitating 20+ discovery workshops with senior IT stakeholders to evaluate integration with 45 third-party enterprise applications
Performance Reporting KPI Framework Development Program Management Market Research Strategic Planning API Architecture
Analyst
Strategy & Analytics · 2021 – 2023
PREVIOUS
  • Developed 3-year customer acquisition strategy for nonprofit small business lender, analyzing SBA disbursement data and lending gaps across 50 states to prioritize high-opportunity markets
  • Built business case for $24M banking modernization by mapping 300+ legacy applications to identify integration bottlenecks, prioritizing 170+ features into a 2-year roadmap that secured C-suite sign-off
  • Served as product owner for cloud banking integration layer, querying Azure DevOps data to track sprint velocity and surface bottlenecks, managing backlog prioritization across 40+ systems and 100+ APIs
  • Developed business case for mobile banking platform, translating strategic objectives into 60 prioritized features with projected deployment to 800K+ customers and $3M incremental annual revenue
  • Conducted 40+ executive discovery sessions with senior management, translating insights into recommendations that shaped multi-year digital transformation vision
Business Case Development Go-to-Market Strategy Market Research Product Strategy Agile Methodologies Azure DevOps

Venture & Leadership

Haas FinTech Club
VP of Careers
CURRENT
Berkeley, CA · 2026 – Present
  • Driving industry engagement strategy by identifying target companies, conducting outreach to fintech leaders, and securing partnerships for career programming serving 100+ full-time and evening/weekend MBA students
Strategic Planning Market Research

Skills

Strategy 25%
Operations 25%
Analytics 20%
Product 15%
Technical 15%
STRATEGY
Go-to-Market Strategy Strategic Planning Business Case Development Market & Competitive Analysis
OPERATIONS
KPI Framework Development Program Management Performance Reporting Agile Methodologies
ANALYTICS
SQL Data Analysis Market Research
PRODUCT
Product Strategy Requirements Gathering Customer Interviews
TECHNICAL
Azure DevOps AI Prototyping API Architecture

Education

UC Berkeley, Haas School of Business
Master of Business Administration
CURRENT
2025 – Present
FinTech Club, VP of Careers Asian Business Club, Co-President MBA Admissions Interviewer
Carnegie Mellon University
Bachelor of Science, Information Systems · Minor in Human-Computer Interaction
PREVIOUS
Competitive Club Tennis, Men's Doubles A Team Information Systems Teaching Assistant

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